At Noraadela Covered Tea Cup, we take the privacy and security of your personal data very seriously. This Data Privacy policy outlines how we collect, use, store, and protect your personal information when you visit our website, make purchases, or engage with us in any other way.
1. Information We Collect
When you visit our website or make a purchase, we collect the following types of information:
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Personal Identification Information: Name, email address, phone number, shipping and billing address, payment information.
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Non-Personal Identification Information: Browser type, device information, IP address, browsing behavior, and interaction with our website.
We collect this information to provide you with the best possible service, process your orders, improve our website functionality, and communicate with you about your purchases and promotions.
2. How We Use Your Information
Your personal data is used for the following purposes:
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Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer support.
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Communication: To send you order confirmations, updates, and promotional emails (only if you have opted in).
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Improving Our Services: To analyze customer behavior and improve our website and customer service.
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Marketing: With your consent, we may use your email address to send newsletters, special offers, and product updates. You can opt-out of marketing communications at any time.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in the operation of our business. These services include:
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Payment processors
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Shipping and logistics companies
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Email marketing services
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Customer service platforms
These third parties are required to handle your data securely and only use it for the purpose of providing services to Noraadela. We will never share your data with other businesses for marketing purposes unless you have explicitly given us permission to do so.
4. Data Security
We take all reasonable measures to protect your personal data from unauthorized access, use, or disclosure. Our website uses SSL encryption to ensure that your payment information is transmitted securely. We also follow industry best practices to protect our database and customer information.
While we use best practices to safeguard your data, no system can be completely secure. We cannot guarantee the security of information transmitted to our site and encourage you to take precautions, such as using strong passwords, when managing your online accounts.
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device to remember your preferences, track your order, and analyze web traffic. You can adjust your browser settings to refuse cookies, but doing so may affect the functionality of the website.
6. Your Rights
Under data protection laws, you have the following rights regarding your personal information:
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Access: You can request a copy of the personal data we hold about you.
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Rectification: You can request corrections to any inaccuracies in your personal data.
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Erasure: You can request that we delete your personal data, subject to certain conditions.
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Object to Processing: You can object to how we process your data in certain situations.
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Withdraw Consent: If you have given us consent to use your data for marketing, you can withdraw it at any time.
If you wish to exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Changes to the Privacy Policy
We reserve the right to update or modify this Data Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will become effective immediately upon posting.